Publication Details
| Sarah Diefenbach, M. Herzog, Daniel Ullrich, Lara Christoforakos
Social Robot Personality: A Review and Research Agenda. In C. Misselhorn; P. Poljansek & T. Stoerzinger (Eds.): Emotional Machines: Perspectives, Affective Computing and Emotional Human-Machine Interaction. Springer. https://link.springer.com/book/9783658376420 |
|
| Social robots made to interact with humans have increasingly entered various domains in recent years. For example, they supportpatients in elderly care, treat children with autism or just serve as adorable companions in everyday life. With the objective of highlynaturalistic interactions with humans, there has been a vast amount of research trying to identify suitable personalities for socialrobots. However, the theoretical foundations of the construct social robot personality, its expression, its measurement, and if andhow it influences outcomes of humanârobot interaction (HRI) are areas of continued debate. To shed light on this debate, weprovide a narrative review of interdisciplinary literature on social robot personality. In particular, we describe common themes andlimitations within four areas: Conceptualization, expression, measurement, and consequences of perceived social robot personality.Building upon research gaps identified, we further provide a research agenda aiming to encourage scholars to target opportunitiesfor future research. More specifically, we highlight the need for further research in eight areas: (1) Personality theories beyond theBig Five, (2) individual differences, (3) the interaction of human and robot personality, (4) situational context and robotic social roles,(5) anthropomorphism, (6) cultural differences, (7) long-term interactions, and finally (8) the exploration of an integrative design approach towards social robot personality. Combining the limitations and research opportunities identified this review serves as aroadmap for scholars to progress the design of adequate humanârobot interactions. |
