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Alireza Sahami Shirazi, Ari-Heikki Sarjanoja, Florian Alt, Albrecht Schmidt, Jonna Häkkilä
Understanding the Impact of Abstracted Audio Preview of SMS
In Proceedings of the 28th International Conference on Human Factors in Computing Systems. Atlanta, Georgia, USA, April 10-15, 2010. ACM, New York, NY, USA, 1735-1738. ISBN 978-1-60558-929-9 (bib)

Despite the availability of other mobile messaging applications, SMS has kept its position as a heavily used communication technology. However, there are many situations in which it is inconvenient or inappropriate to check a messages content immediately. In this paper, we introduce the concept of audio previews of SMS. Based on a real-time analysis of the content of a message, we provide auditory cues in addition to the notification tone upon receiving an SMS. We report on a field trial with 20 participants and show that the use of audio-enhanced SMS affects the reading and writing behavior of users. Our work is motivated by the results of an online survey among 347 SMS users of whose we analyzed 3400 text messages.