Publication Details
Download |
Kai Holländer
Applying the User-Centered Design Process to External Car Displays In Proceedings of the annual conference organised by the German Informatics Society (Gesellschaft für Informatik e.V.) and the German Usability Professionals Association (Mensch und Computer), Dresden, Germany, September 2-5, 2018. Springer, Berlin, Germany. (bib) |
Semi-automated and autonomous cars create new use cases for external displays. Such displays have the potential to provide information about the intentions of an autonomously moving vehicle or indicate the carâs status (manual vs. automated driving). A major challenge is that in-situ studies for evaluating external car displays are not possible yet, since as of now, cars featuring complex external displays are not established on public roads. Autonomous driving prototypes are costly and could provoke risky situations in the wild. Hence, a well thought out design is important. The user-centered design process seems to be a suitable methodology to achieve high usability. This HCI-tool proofed effectiveness in other research areas and could provide valuable contributions towards the development of external car displays. However, in order to use the process it needs to be applied to the context specific challenges. Open research questions are (1) identifying usersâ needs and goals regarding external car displays and (2) developing an user-centered, design based toolkit to satisfy those. This paper aims at indicating open challenges as well as possible solutions. Presented research opportunities and suggestions are meant to be discussed within a workshop. The long-term goal is to acquire best practices for researchers and practitioners in order to develop safe and usable applications for external car displays. |