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Michael Sedlmair, Dominikus Baur, Sebastian Boring, Petra Isenberg, Marko Jurmu, Andreas Butz
Requirements for a MDE System to Support Collaborative In-Car Communication Diagnostics
International Workshop Beyond the Laboratory: Supporting Authentic Collaboration with Multiple Displays, CSCW, San Diego, USA, Nov 08, 2008. (bib)

Modern automobiles come with a high degree of electronic and an enormous amount of in-car communication activities. This leads to an increasing complexity which challenges automotive engineers in detecting and analyzing erroneous communication processes. In this contribution we present results of our studies on current working behaviour and environments of analysis and diagnosis experts in the automotive industry. While we found a suficient hardware and software support in single user environments, co-located collaborative environments are characterized by multiple hardware devices but by a lack of specific software to support collaborating in these multiple display environment (MDEs). After a detailed user analysis and evaluation we derive system requirements for this new MDE application area and discuss its challenges.