@inproceedings{voelkel2020,
author = {V\"{o}lkel, Sarah Theres and Kempf, Penelope and Hussmann, Heinrich},
title = {Personalised Chats with Voice Assistants: The User Perspective},
year = {2020},
isbn = {9781450375443},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/3405755.3406156},
doi = {10.1145/3405755.3406156},
abstract = {Recent research suggests that adapting a voice assistant's personality to the user can improve the interaction experience. We present a pragmatic and practical approach to adapting voice assistant personality. We asked users to take the voice assistant's perspective and write their "ideal" voice assistant-user dialogue in different scenarios in an automotive context. Our results indicate individual differences in participants' preference for social or purely functional conversations with the voice assistant.},
booktitle = {Proceedings of the 2nd Conference on Conversational User Interfaces},
articleno = {53},
numpages = {4},
keywords = {personality, personalisation, Conversational agents},
location = {Bilbao, Spain},
series = {CUI '20}
}